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Concierge Service
Concierge Service

Get everything ready with our Concierge service

Fivos Stergiannis avatar
Written by Fivos Stergiannis
Updated over a week ago

The Viral Loops Concierge team, at your service

Want to save time implementing your campaign? Let us do the work for you. When we’re done, it’ll feel like you have everything in place.

Hands-free concept implementation

Our concierge team works to make it as easy as possible for eager and ambitious marketers to launch their referral campaigns with minimal headaches.

All you have to do is sign up for a yearly Growing plan ( or higher), and give us access to the platform(s) you would like to host your campaign. We’ll take care of the rest.

Design-wise, you can use our Viral Loops high-end design trusted by multiple companies or provide us with the forms and designs you wish, and we can connect them with your campaign flow.

Which platforms do we support?

We can help install your campaign in all big platforms and environments ( Wordpres, Webflow, Unbounce, Substack, Shopify, Converkit, HubSpot, Ghost etc.)

Unfortunately, we’re unable to help with installations on Wix, Drupal, or any custom-built content management systems.

How much does a migration cost?

Concierge services are free and included with all 6-month or higher plans in Viral Loops, except for the Starter plan. You’ll need to purchase a plan upfront, and then we’ll get started. Please note: payments are non-refundable once our team has started work on your installation.

Click here to learn more about Viral Loops plans and pricing.

How long does it take to complete an implementation?

Most migrations have a lead time of 5 business days. Large or more complex installations may require more time.

What happens if I don’t want to get to a multimonth plan?

You can still get the concierge service for a one-off implementation at 449$. Just send us an email to and introduce yourself.

Which scenarios/flows are most commonly served?

The most common use cases served are

  • Typeform integration with a referral campaign,

  • Custom form integration with a referral template

  • Newsletter campaign integration with any platform (Zapier might need to be used for that scenario),

  • Conversion tracking of purchases, file downloads, call bookings, and Shopify integration.

    This doesn't limit you from a different scenario, talk to us and we will find the solution for you!

Can you help customize my Viral Loops campaign theme/design as part of the concierge service?

We can help you make edits to your theme, But the actual design and choice of your brand colours and design aspects must come from you. You can edit the design through the Campaign Wizard features or have a ready-made custom theme that you can provide to us and connect it with Viral Loops. Many talented marketing experts can help you with that, and we will be happy to work with them to set up your campaign.

Can I get a product demo before I move to Viral Loops?

You don’t need to wait on us to schedule a demo to see how Viral loops works! You can sign-up for a free trial on our website and get a feel for how things work in under 10 minutes. If you’re moving over a large campaign with lots of traffic, we’re happy to chat to answer any questions and discuss the available options and strategy.

What do you need from me to start the Concierge process?

Send an email to and introduce yourself. Tell us about your use-case and let us know what you want to implement with Viral Loops. Share all the details and ask whatever questions you have—the more we know, the better.

We’ll reply with some answers and a few questions to ensure we’re a good fit for your needs. If you don’t hear back from us right away, hang tight! You can generally expect replies between 10 am and 18 pm CET, Monday-Friday.

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